E-COMMERCE & DIGITAL MARKETING SPECIALIST
Svetlana Kolos
At The Skin Lab, we’re dedicated to delivering an exceptional experience—both in-clinic and online. That’s where Svetlana Kolos comes in. As our highly qualified eCommerce & Digital Marketing Specialist, she ensures that every touchpoint of your online journey is smooth, secure, and tailored to your skincare needs.
With over five years of expertise in Shopify optimisation, digital strategy, and customer engagement, Svetlana specialises in making it easier for you to discover, shop, and experience medical-grade skincare from the comfort of your home.
Svetlana’s background in sales analytics and customer journey optimisation means she understands what matters most—trust, ease of use, and expert-backed recommendations. By leveraging data-driven insights, she continually enhances product accessibility, online booking efficiency, and loyalty rewards to ensure you receive the best possible experience, whether purchasing skincare or securing a consultation.
At The Skin Lab, we believe your skincare journey should be effortless—both online and in-person. With Svetlana at the helm of our digital experience, you can trust that every interaction is designed with your needs, security, and satisfaction in mind.